Please head to our contact page or email us on contact@feragb.com

We're torn on this one. Check back soon to see if we landed on an answer.

If you're lucky. We work with a great warehouse that packs up orders at a rapid pace.

Normally we can't change an order once it has been placed but send us an email and we will see what we can do.

Each product has its own size guide by the size choice on its page.

Click here to read about returns and exchanges and begin the process.

There is another FAQ section on the returns page, dedicated to relevant returns questions.

For all shipping queries, please click here for our dedicated shipping FAQ.

For all return queries, please click here for our dedicated returns FAQ and Return Portal.

They sure are. VAT is on UK orders but not international ones.

Import duties and taxes will be added at checkout for international orders and UK VAT will be removed.

Each of our products has a care label tucked away on it but if you cannot find it then feel free to contact us.

If your product is damaged or in need of repair, contact us and we will do our best to help.

For our full Refund Policy, Shipping Policy, Privacy Policy and Terms of Service please click on each link.

To enter any Instagram giveaways run through our @feragb account, you must follow the guidelines on the specific Instagram post for each competition.

We do not offer refunds on competition products but can offer exchanges for different sizing.

Fera reserves the right to choose the winner and change winner if shipping is not suitable to the first winner.